FAQs

We currently deliver to: BH1-18, BH21-25, BH31, DT11, and SO area postcodes. Expanding our delivery range is a priority, and we appreciate your patience as we continue to grow. Click here for more information regarding delivery.

As long as you place your order prior to midnight on the day before our scheduled delivery day to your area, you will receive your order on that delivery day between 8:00 am - 8:00 pm. We strive to ensure that your pet’s meals arrive fresh and on time and our dedicated team takes great care in handling your orders to maintain the highest quality standards.

We have stores located in Moordown and Blandford. Feel free to visit us to see our products in person, get advice from our knowledgeable and friendly staff, or to pick up an online order.

Yes, you can order online and collect from one of our stores. This option is perfect if you prefer to pick up your pet’s food at a time that suits you. Simply choose the store collection option during checkout and select the location most convenient for you.

You must have an order value of £32 or more to be eligible for delivery.

Every pet has different dietary requirements and the transition period to our raw dog food can take between 2-4 weeks depending on the type of meal they currently consume.

On day one, substitute a spoonful of your dog's current food with a spoonful of raw food and each day thereafter, increase the amount of raw food until the transition is complete.

If you notice your dog's stools are becoming looser, we suggest you reduce the amount of raw food for a few days to stabilise the stools.

For elderly or infirm pets, please get in touch for expert advice before transitioning.

Absolutely! Our team can help you design a raw diet plan that suits your pet's unique needs. We consider factors like age, breed, weight, activity level, and any health concerns to create a help you create a balanced and effective diet. Get in touch - we’ll work together to ensure your pet gets the best nutrition possible.

Raw feeding provides numerous benefits, including improved digestion, healthier skin and coat, higher energy levels, and better dental health. By feeding your pet a diet that closely resembles what they would eat in the wild, you ensure they receive natural, nutrient-rich food that supports overall well-being.

Transitioning your pet to a raw diet should be done gradually to allow their digestive system to adjust. Start by mixing a small amount of raw food with their current diet, gradually increasing the raw portion while decreasing the old food over the course of 1-2 weeks. Monitor your pet for any signs of digestive upset and adjust the transition period as needed. Read our blog for further advice.

The amount of raw food your pet needs depends on their weight, age, activity level, and individual metabolism. As a general guideline, dogs should be fed 2-3% of their ideal body weight daily. For puppies and highly active dogs, you might need to adjust the portion size. Our team can help you determine the right amount for your pet’s specific needs.

At Raw Dogs Dorset, we take careful steps to supply quality, nutritional, safe raw food, to the highest possible standard. As with all raw food we strongly suggest that you:

1. Unpack your order as soon as it is delivered.

2. Place in your freezer as soon as you can, in the sealed packaging.

In preparation for mealtime, place the package in the fridge to defrost, preferably overnight.

Please be aware that defrosting times may vary depending on fridge temperature settings. 

Defrosting at room temperature is not recommended.

NEVER MICROWAVE TO DEFROST AND DO NOT COOK.

Make sure you clean your pet’s food and water bowls after every meal.