Refund policy

Returns Policy:

At Raw Dogs Dorset, we prioritize the health and safety of your pets. Due to the nature of our products, which include raw dog food, we adhere to strict quality standards and regulations to ensure the freshness and integrity of our items.

Refunds and Exchanges:

Given the perishable nature of our frozen raw dog food, we regret to inform you that we cannot offer refunds or exchanges on any purchases. This policy is in place to maintain the highest standards of safety and hygiene for your beloved pets.

Damaged or Incorrect Items:

In the rare event that you receive a damaged or incorrect item, please contact us immediately at rawdogsdorset@gmail.com. We will do our best to resolve the issue promptly and ensure your satisfaction.

Cancellation Policy:

Once an order has been placed, it cannot be canceled or modified. We begin processing orders quickly to ensure timely delivery and freshness.

Contact Us:

If you have any questions or concerns regarding your order, please don't hesitate to reach out to us at rawdogsdorset@gmail.com. Our dedicated team is here to assist you and ensure that your experience with Raw Dogs Dorset exceeds your expectations.

Thank you for choosing Raw Dogs Dorset for your pet's nutritional needs.